At no point did I pair the go tcha device with my phone’s Bluetooth directly, as that route caused it not to sync. Press it and also press your go tcha device red circle so they can both see each other and connect. Pair it, then go to your Pokémon screen and you will see your plus icon below the compass icon on the upper right.

Click on it and then it will ask you to pair via bluetooth. Make sure the go tcha device is charged, open the “go tcha update” app first and connect and sync that way first (remember not to have your go tcha device paired to your phone Bluetooth at this time), once it syncs on the “go tcha update” app, go straight to the Pokémon go app, go to settings, scroll down to Pokémon go plus, open it and wait for the go tcha device to show. 1st, I had to “unpair” the go tcha device from my iPhone bluetooth. I had trouble connecting it on my iPhone 12 Pro using IOS 15.1.1 but figured out how to connect. and the worst thing is there’s no support for this app so there’s no one you can contact to find a solution the app Is up to date just in case now how can I fix this?. tried pairing it via the go-tcha app nothing. tried pairing it via the pogo app nothing. left it charging till fully charged nothing. I’ve been using the go-tcha for about 2 years now with no issues besides the occasional re-pairing once every month or so but recently I stumbled upon this issue which I can’t find any solution too and no support to get help or answers I’ve noticed my go-tcha wasn’t spinning stops so I normally just re-pair it as usual but this time it didn’t work I open up the go-tcha app and it doesn’t sync it just says attach to charger which I did and nothing happens and yes I re-paired it a few times and many different ways still couldn’t get it fixed I deleted the app forgot it via the pogo app and Bluetooth nothing.

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